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FAQ

Registration and Pricing


Where is the 2018 Regional SAFe Summit being held?

The 2018 Regional SAFe Summit will be held in Frankfurt, Germany at the Sheraton Frankfurt Airport Hotel & Conference Center.


What is the cost to attend the 2018 Regional SAFe Summit?

Please refer to the Registration page for a complete breakdown of fees and discounts.


How do I make a hotel reservation under the group block at the Sheraton Frankfurt Airport Hotel and Conference Center?

To reserve your hotel room, please click here.


Will a team discount be available?

Group discounts for teams of 5 or more are available at 1250 € + VAT per person for the Regional SAFe Summit, Europe Main Conference.

Additional charges apply to add Pre-conference training.

Please email us for a group discount code. 


What meals are included in my registration fee?

Meals are based on your individual registration type.  You must be registered for the specified day in order to receive a meal. Meals associated for each day are as follows:

Pre-conference training

Monday – Tuesday, 25 – 26 June (2-day class)
08:00 – 17:00

Breakfast and lunch provided

Partner Day at the SAFe Summit*

Tuesday, 26 June
08:00 – 17:00 | 18:30 – 20:30

Breakfast, lunch, and dinner provided

*Open to Scaled Agile Partners only

SAFe Summit Main Conference

Wednesday-Thursday, 27 – 28 June
08:00 – 17:00 | 18:30 – 20:30

Breakfast, lunch, and dinner provided


What if I am having difficulty registering or need to make changes to my SAFe Summit registration?

If you are having difficulty or would like to make changes to your registration, please contact The SAFe Summit registration team.


What is your Refund/Cancellation Policy?
You may cancel your participation at any time, but please be aware of the event cancellation policy listed below:

  • If you cancel within 30 days of your registration date, you will be refunded your registration fee less a 130€ administrative processing fee.  After 30 days, No refunds, no exceptions. However, you are able to transfer your registration to another party.
  • Any registration processed on or after 8 May, 2018 will only be eligible for a refund less a 130€ administrative processing fee until 7 June, 2018.  No exceptions. However, you are able to transfer your registration to another party.
  • If you cancel on or after 8 June, 2018, you will not be eligible for a refund, but may transfer your registration to another party.

If you would like to cancel your registration, please contact The SAFe Summit Registration Team.


May I transfer my registration to someone else?

You may transfer your registration to another person at any point before 20 June, 2018. If you have registered with a special discount and would like to send someone in your place, the substituted person must also present verification to qualify for the discount and may be subject to a pricing adjustment.

Please email The SAFe Summit Registration Team if you would like to transfer your registration to another party.


How do I become an Exhibitor?
Please contact the SAFe Summit registration team or your Partner Manager for information on becoming an exhibitor

What if I want to bring a guest?
Please contact the SAFe Summit registration team for information.

Other Conference Details


How do I request a media pass?

Media passes are reserved for members of the press, including print and online journalists and editors. Media passes will not be issued to publishing, sales, marketing, advertising, public relations, or technical support staff from any organization.

You are strongly encouraged to preregister for your media pass. If you must register onsite, you will be asked to validate your credentials. Acceptable validation includes a business card listing your publication or organization and your title, along with a copy of a recent publication that contains your article or story (or a copy of a briefing you recently issued). If you are an online journalist, please send a copy of a recent article with the URL where the article can be found online.

To request your media pass, please email Regina Cleveland.


Can I earn Professional Development Units (PDUs) by attending the SAFe Summit?
Yes, for attendees who are interested in recording Professional Development Units as part of their SAFe Summit attendance, we are offering the following:

Optional Pre-conference 2-day training – (25 – 26 June)
15 PDUs

SAFe Summit – Day 1 (27 June)
7 PDUs

SAFe Summit – Day 2 (28 June)
7 PDUs

These numbers are based on attendance at all events offered during each day of the Summit.

You can claim Continuing Education PDUs for the SAFe Summit by following these steps:

  • Log into the PMI Website
  • Click on the Report PDUs tab on the left side of the page
  • Click on Course or Training
  • For the two days of attending the SAFe Summit, enter the name of the event “SAFe Summit” and name of the provider “Scaled Agile, Inc.” (The course and provider name will not appear in the drop-down menu. You can simply type the information and select nothing from the dropdown)
  • Enter the date started and completed, and enter the number of PDUs accordingly. Each day of the SAFe Summit = 7 PDUs.
  • For the SAFe Summit Training day, enter the name of the training class you attend and the name of the provider “Scaled Agile, Inc.” (The course and provider name will not appear in the drop-down menu. You can simply type the information and select nothing from the dropdown.)
  • Enter the date started and completed, and enter the number of PDUs accordingly. A SAFe Summit Training Day = 6 PDUs.

Please contact The SAFe Summit registration team with questions


How can I tell you about my special physical/dietary needs?
All conference meals will be served buffet style and will include a vegetarian, gluten free, and dairy-free option.  If you have additional physical or dietary needs that need to be addressed, please indicate those needs during the registration process in the physical or dietary needs notes section and we will be happy to try and accommodate your request.

What is the dress code?
Conference attire is business casual. We do recommend bringing a sweater or light jacket with you since personal preferences vary regarding room temperature. 

Are there speaking opportunities available?
Would you like the opportunity to be a speaker at the 2018 Regional SAFe Summit? This year’s agenda includes Lightning Talks, where you can submit your idea for a 15-minute talk at the conference.

Submission and voting instructions coming soon!


What if I need to cancel my hotel reservation
If you need to make changes or cancel your hotel reservation, please contact the hotel’s reservation department directly.

What airport should I fly into?
Frankfurt Airport (FRA)

The Sheraton Frankfurt Airport Hotel & Conference Center is conveniently located directly at Terminal 1 of the Frankfurt Airport and 13 kilometers from city centre.

Transportation services available at Frankfurt Airport.

Frankfurt Airport Train Station is located next to Terminal 1, and offers connections to any German or European city with German Rail (Deutsche Bahn).



Additional questions/contact info: Should you have additional questions, please email The SAFe Summit Registration Team.


Still Need Help?

Registration, Conference & Payment Questions
E-mail: The SAFe Summit registration team

Mail: Scaled Agile Inc., Attn: SAFe Summit Registration Department, 5400 Airport Blvd, Suite 300, Boulder, CO 80301

Scaled Agile’s Federal Tax ID Number is 45-3582560.